Paws & Claws Veterinary Clinic

Foto of Paws & Claws Veterinary Clinic

Reviews

• Edmund Dobry

  Apr, 26 2018
  ★ ☆ ☆ ☆ ☆
  Owners beware...they pre charge for services they do not complete, and they refuse to credit or refund. If you have any compassion for your furry family member DO NOT EVER leave your animals here over night, or for boarding. Where do I start? Ok, left my 2 female dogs for boarding, the next day the dogs had high anxiety said the staff so they sedated the dogs, none of the toys left for the dogs were given to them as all the tags were still on them. They were kept in a small exam room in two 3x5 plastic divided pens, when I dropped them off the room was very very hot. My dogs were given narcotics to sedate them and then left alone overnight for 12 hours without any medical supervision, outdoor breaks or proper ventilation. The staff on Saturday and Sunday said they periodically come back to the building and check on them. So what happen if there was some medical emergency from the medication they gave them? Or a fire? Or one simply got sick and no one was there for them. They were dehydrated when I picked them up, extremely stressed, had diarrhea, looked like they hade t eaten the entire time. I had to cut my trip short by 3 days because staff failed to communicate with me about getting some to pick the dogs up, and staff didn't return calls when the dogs were left alone for the weekend. This is the most terrible customer sergice, and dog care I have ever witnessed. There treatment of my dogs in my opinion is a pure case of neglect and cruelty to animals. I always wondered why this place was always empty, now you know why. I was genuinely fearful for my dogs lIves and health. You would think the doctor would have come out and spoke to you and explained everything, I got no explanation for the neglect and mistreatment of my furry family members. I will be filing a complaint with Kingsland Police Department and the Georgia State Board of Veterinary Medicine demanding a complete investigation.

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